The following are the authors’ full bibliographic references for further reading. More can be found on the author’s website.
The Lean Six Sigma Pocket Toolbook by Michael L. George, John Maxey, David T. Rowlands, and Marc Price guides users of Lean Six Sigma. It blends various tools and concepts, providing expert advice on determining which tool is best for different purposes
Smart Choices: A Practical Guide to Making Better Life Decisions by John S. Hammond, Ralph L. Keeney, and Howard Raiffa is a classic, covering one of the best roadmaps for making better and more impactful decisions with a step-by-step, divide-and-conquer approach for decision-making.
The Committee of Sponsoring Organizations of the Treadway Commission (COSO, https://www.coso.org) is the report from a joint initiative of five private sector organizations (in financial, accounting, and auditing fields) dedicated to providing thought leadership through the development of frameworks and guidance on enterprise risk management, internal control, and fraud deterrence.
Influence: The Psychology of Persuasion by R. B. Cialdini, revised in 2007, is the layman’s version of his persuasion book, in which Cialdini explains the psychology of why people say “yes”—and how to apply these understandings.
Influence, Science, and Practice, also by Cialdini, identifies the main techniques used by persuaders. An experimental social psychologist, Cialdini discusses the “psychology of compliance” and guides the reader through several real-world scenarios to help us understand why people acquire something they are offered (e.g., a recommendation).
Kiss, Bow, or Shake Hands by Terri Morrison and Wayne Conaway is considered one of the most comprehensive references. This book is a complete guide to international business protocol, covering over sixty country profiles.
Influencer: The Power to Change Anything by Kerry Patterson et al. covers using the authors’ Influencer Change Model to leverage the six sources of influence and make change inevitable.
Managing Transitions by William Bridges describes a model that is helpful to prepare the organization’s leadership to address the inherent issues of each phase of the organizational lifecycle, dealing with the present while keeping an eye on the future.
Leadership on the Line: Staying Alive through the Dangers of Leading by Martin Linsky and Ronald Heifetz delves into the idea that leading requires taking risks that can jeopardize your career and personal life. This book shows how it is possible to make a difference without getting “taken out” or pushed aside.
Authentic Negotiating: Clarity, Detachment, and Equilibrium by Corey Kupfer is an Amazon bestselling book that exposes the core of negotiation success and challenges you to do the tough internal work required to become a great and authentic negotiator.
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation Hardcover by Tim Brown is a great starting point for Solution Designers and how they can apply design thinking principles—the collaborative process by which the designer’s sensibilities and methods are employed to match people’s needs not only with what is technically feasible and a viable business strategy.
Complete Collection of Project Management Statistics, written by Emily Bonnie in 2015 for Wrike.com’s project management blog, offers statistics, infographics, and many resources for project management professionals.
Pulse of Profession is a global survey of project management practitioners annually by the Project Management Institute. Pulse charts the major trends for project management now and in the future, featuring original market research that reports feedback and insights from project, program, and portfolio managers, along with an analysis of third-party data.
Adapt: Why Success Always Starts with Failure by Tim Harford presents a new and inspiring approach to solving the most pressing problems in our lives. Harford argues that today’s challenges cannot be tackled with ready-made solutions and expert opinions; the world has become far too unpredictable and profoundly complex. Instead, we must adapt—improvise rather than plan, work from the bottom up rather than the top down, and take baby steps rather than great leaps forward.
