Eduardo and Erica have written a very practical guide for dealing with complex problems. Through their” IDEAS (Identify, Design, Engage, Act, Sustain) Framework” they have simplified the complex giving the reader a recipe for success. The concepts are brought to life through the case studies reflecting their own diverse experiences. This is a great field handbook for business leaders and consultants alike. The reader is given tools, processes and frameworks for addressing everyday business challenges. I am already taking some of their concepts and frameworks and integrating these into my practice
“Get out of your seat and dive into solution-design methods that will help your organization solve problems across borders, time zones, and cultures.”