Together for better transparency in decision-making

Experienced Solution Designers are master jugglers.  They break down complex problems into multiple projects running concurrently to address root causes. Managing multiple projects means many decision points, many critical deadlines, and several stakeholders with their respective motivations to be addressed. How to ensure all stakeholders see their motivations acknowledged, while respecting their interest in the […]

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Restoring stakeholder trust after a misstep

It’d be nice if we could make it through our careers — and our personal lives, while we’re at it — without ever making a mistake. But that’s unrealistic. Alexander Pope summed it up best in the 1700s when he stated, “To err is human; to forgive, divine.” Unfortunately, he was right on the money […]

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